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Higher Ground

Manager of Field Operations

Higher Ground is seeking a Manager of Field Operations for an ongoing full-time role.

As an organisation with 20 years’ experience, Higher Ground seeks to develop confident individuals, responsible global citizens, and lifelong learners through outdoor and experiential education. Built on Christian values we strive to create a positive work atmosphere with a family feel.

We run a variety of different style programs throughout the year with our domestic programs including multiple extended (28 days or over) programs, as well as numerous other standalone and sequential programs of varying lengths. We also have a range of internationals programs that take place outside of Australia.

We are seeking an individual who shares the same values and is committed to delivering high quality educational and meaningful programs.

Expedition. Copyright Higher Ground 2019. All rights reserved.

JOB TITLE: Manager of Field Operations

JOB TYPE: Full-time Ongoing

LOCATION: Mary Valley Experiential Education Centre and other venues as required

MAIN DUTIES/RESPONSIBILITIES: 
  • Manage, train and inspire a team of full-time and casual staff to deliver an outstanding programs
  • With the Head of Programming, own the overall relationship and scope of your client’s programs, ensuring your client receives agreed conditions in their program, including those aspects that may arise beyond the contract arrangement.
  • Manage educational, operational and logistical aspects of programs.
  • Manage client relationships at an operational level, ensuring you have a presence with their coordinator and in the school.
  • Work with key stakeholders within the school, such as Year Level Coordinators, to ensure successful delivery of programs.
  • Ensure quality delivery of programs including delivery of agreed educational objectives.
  • Manage discretionary programming budgets
  • Development, management and governance of equipment store processes and procedures, including forecasting and purchasing.
  • Maintenance and review of Higher Ground’s organisational and risk management policies; and standard operating procedures.
  • Complete field work as allocated in a support and delivery context.
  • Any other duties that are assigned by Higher Ground in the broad spirit and scope of the role. 
SKILLS & EXPERIENCE  
Qualifications:  

Essential

  • Diploma or Certificate IV in Outdoor Recreation
  • Wilderness First Aid and current CPR
  • Open Manual Drivers License
  • Blue Card

Desirable

  • Degree or similar in a relevant field
  • LR License with Driver’s Authorisation
  • Boat License
Experience: 

Essential

  • Minimum 3 years previous experience in a manager/coordinator role
  • Minimum 4 years field experience delivering outdoor education programs

Desirable

  • Knowledge of South East Queensland expedition areas
Skills: 
  • A wide variety of refined outdoor activity skills at an expert level
  • You have the ability to work with staff to maximise their performance potential, provide professional development opportunities and are familiar with performance appraisal process
  • Excellent and tested program planning and logistical skills
  • An ability to lead teams and design, develop and coordinate centre and expeditions-based programs
  • Excellent verbal and written communication skills and an ability to communicate with a broad range of stakeholders
  • Well organised and able to effectively meet deadlines
  • Intermediate Microsoft Office skills (Word, Excel, PowerPoint and Outlook)

Where: Mary Valley Experiential Education Centre and other venues, Queensland, Australia

Workload: Permanent     Full Time    

Closing Date: Sunday, July 19, 2020

Contact...
 
Jon Soper-Dyer
Higher Ground

Mobile: 0408 900 439

Email: jon@higherground.com.au

Website: http://www.higherground.com.au

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